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Montgomery County Organizational Reform Commission Consolidation of IT Operations Statement ofthe Issue A growing trend in government information technology (IT) operations is towards consolidation of major operations (data centers, back-up, e-mail systems) and a rapid migration to the "Cloud" for efficiency and citizen-centric improvements to systems. Discussion o(the Issue and Recommendations The ORC interviewed various agency heads and staff involved with IT service delivery. It is clear that, except for the County's exemplary Fibemet project, which is available across organizational boundaries to all agencies, progress towards consolidation and Cloud migration will be slow. If the prior recommendation regarding IT governance is implemented, then a consolidation of key IT services that can be shared across all agencies and departments will be far more possible. Not bound by current law and regulation, the ORC was able to focus on benefits that can be achieved through consolidation and Cloud migration and found them compelling. Based on studies published by IBM and Gartner, we believe the financial savings from a consolidation across all agencies could be anywhere from $18 to $36 million. Currently, County agencies spend about $180 million on information technology. In our view, Montgomery County is unable to be a leader in this area because of the fragmented nature of its agencies and the separate funding decisions that are made with regard to IT. We believe that, under a unified IT leadership model, a consolidation and Cloud migration strategy could produce strong results, even within 18 months. However, we believe it would be very difficult for the County to make significant progress unless it changes the current governance model. » We recommend that following the implementation o f a new I T governance model, the County begin the consolidation of major IT platforms and provide for a migration path starting in FYI2. These platforms can include a subset of the following: data centers, email systems, GIS, seat management, back-up and recovery, and select shareable applications. - 32PDF Image | Montgomery County Organizational Reform
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